Terms and Conditions

Effective January 1, 2026

T&M Norwalk Concrete Company, norwalkconcretecompany.com, hi@norwalkconcretecompany.com

Agreeing to these terms

These terms cover your use of the T&M Norwalk Concrete Company website and any estimate, quote or work you get from us. If you use the site or hire us, you agree to them, so please read them before you book a job.

When we sign a written estimate or contract with you for a specific job, that document controls wherever it differs from this page. If you have a question about anything here, contact us before work starts and we'll go through it with you.

What we do

We're a concrete contractor in Norwalk, CA, and we build and repair driveways, patios, sidewalks, steps, garage floors, pool decks, foundations, footings, retaining walls and other concrete work for homes and businesses in Norwalk and the cities around it. You can read about the work on our home page and about our crew on our About page.

The information on this site is general. It explains how concrete work usually goes, but it isn't a quote, an engineering opinion or a promise about your property, because every job depends on the soil, drainage and conditions we find on site.

Estimates and pricing

We give free quotes on site, and asking for one doesn't obligate you to anything. Your price depends on the size of the job, how much old concrete has to come out, the condition of the ground under the slab, access for our equipment and the finish you choose.

A written estimate is good for the period stated on it. If we find something we couldn't see at the estimate once the old slab is out or the ground is open, such as soft soil, buried debris or roots, we'll stop, show you and agree on any change in writing before we do that extra work.

Scheduling, weather and cancellation

We set your start date when you accept the estimate, and we'll do our best to keep it. Concrete has to be poured in the right conditions, so rain, extreme heat, material delays or permit timing can move your date, and we'll tell you as soon as we know.

If you need to cancel or reschedule, call us at (562) 307-9138 as early as you can. If you cancel after we've ordered concrete or materials, or after work has started, you agree to pay for materials ordered and work already done, as set out in your estimate or contract.

Payment

You agree to pay the amounts and follow the payment schedule written in your estimate or contract. Any deposit and the final balance are due on the dates shown there.

If a payment is late, we may pause work until it's paid. California law also gives contractors the right to file a lien against a property when work goes unpaid, and we may use that right if a balance stays unpaid.

Your part of the job

You agree to give our crew safe access to the work area, tell us about anything buried that we should know about, like sprinkler lines, drain pipes or private utilities, and keep people, pets and vehicles off fresh concrete until we say it's ready. New concrete needs days of curing, the wait while it hardens and gains strength, before it can take foot traffic and longer before it can take a car.

Damage caused by walking or driving on the slab early, by heavy loads it wasn't built for, or by changes to drainage or grading after we leave isn't our responsibility.

Warranty and what it doesn't cover

We're licensed and insured, and we stand behind our work. Any written warranty for your job will be in your contract, and that document sets out exactly what it covers and for how long.

Concrete can crack. We cut control joints, planned grooves that give the slab a place to crack in a straight line, and we prepare the base to keep settling down, but small hairline cracks and slight color differences are normal and aren't defects. Beyond any written warranty, this website and our services are provided as they are, without other promises, to the extent the law allows.

Limits on our liability

To the extent the law allows, T&M Norwalk Concrete Company isn't liable for indirect or consequential losses, such as lost use of your property or lost income, connected to our work or this website. Our total liability for any job is limited to the amount you paid us for that job.

Nothing on this page limits any right you have under California law that can't be waived.

If we disagree

If something about your job isn't right, call us first, because most problems get fixed fastest when we come out and look at them together. If we can't settle it that way, we both agree to try good-faith mediation before going to court.

Either of us may still take a claim to small claims court if it qualifies. Any other lawsuit will be filed in the state or federal courts serving Los Angeles County, California.

Governing law

These terms and any work we do for you are governed by the laws of the State of California.

Changes to these terms

We may update these terms from time to time by posting the new version on this page. The version in place when you sign your estimate or contract is the one that applies to your job.

If you have questions about these terms, reach us through our Contact page or call (562) 307-9138.