Privacy Policy
Effective January 1, 2026
T&M Norwalk Concrete Company, norwalkconcretecompany.com, hi@norwalkconcretecompany.com
Who we are and what this policy covers
T&M Norwalk Concrete Company is a concrete contractor in Norwalk, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what choices you have.
It covers this website, from the home page through every service and city page, and the messages you send us through it. It doesn't cover other websites we link to, which have their own policies.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address or city of the job and a description of the work, such as a driveway, patio or slab repair.
Our contact form is hosted by an outside form service, so your answers pass through that service before they reach us. If you call us at (562) 307-9138 or email us, we keep the details you share so we can follow up on your job.
Information collected automatically
Like most websites, ours may use cookies and basic analytics tools. Cookies are small files your browser stores so a site can remember your visit. These tools can record things like the pages you view, how long you stay, the type of device and browser you use, your general location based on your IP address and the site that sent you here.
We use this information in summary form to see which pages people find useful and to fix pages that don't work well. You can block or delete cookies in your browser settings, and the site will still work.
How we use your information
We use your information to answer your questions, schedule and give estimates, do the work you hire us for and keep records of past jobs. We may also use it to improve the website and to protect it against spam and misuse.
We don't sell your personal information, and we don't share it with anyone for their own marketing. We share it only with the services that help us run the website and the business, such as our form and website hosting providers, or when the law requires it.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet tax and legal record-keeping requirements. When we no longer need information, we delete it or remove the details that identify you.
Analytics data is kept in summary form and isn't used to identify you personally.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. California residents may have additional rights under state privacy law, including the right to know what is collected and to opt out of any sale or sharing of personal information. As noted above, we don't sell it.
To make a request, reach out to us and tell us what you'd like us to do. We may ask you to confirm a few details so we know the request comes from you, and we won't treat you differently for making one.
How we protect your information
We limit access to your information to the people who need it to handle your job, and we use reputable services to host our site and forms. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children's privacy
Our website is meant for homeowners and property owners looking for concrete work. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools we use change. The current version will always be on this page, and continuing to use the site after an update means the updated policy applies.
Questions or privacy concerns
If you have a question about your information or want to raise a concern, call us at (562) 307-9138 or send a message through our contact page. We respond within 1 business day.
You can learn more about who we are on our about page.